Examlex
The first step in making a frequency distribution is to rank order the scores. Generally this is done by ranking scores from lowest to highest. Rank order the following scores: 30, 20, 21, 25, 5, 18, 18, 16, 10
Effective Listening
The skill of fully focusing on and understanding the speaker's message, involving both hearing and interpreting the information.
Empathetic Listening
The skill of understanding and sharing the feelings of another person by fully concentrating on their words and emotional expressions.
Clarifying
The process of making a statement or situation less confused and more comprehensible.
70/30 Principle
A guideline suggesting that effective communication should involve roughly 70% listening and 30% talking.
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