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Non-value-adding
Activities or processes that do not add value to the product or service from the customer's perspective, often considered waste.
Work-sampling Procedure
A statistical technique used in the study of time management and efficiency, which involves observing and recording the working time and idle time of tasks or workers at random intervals.
Work Sampling
A method used to estimate the proportion of time spent by workers on different activities, through random observations over a period of time.
Stopwatch Study
A time measurement technique used to observe and record the time taken to perform a specific task, often for the purpose of improving operational efficiency.
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