Examlex
Selling a FRA is the same as:
Empathize
To understand and share the feelings of another individual from their perspective.
Active Listening
A communication technique that involves giving full attention to the speaker, understanding their message, responding thoughtfully, and remembering the conversation.
Clarifying
The process of making intentions, expectations, or concepts clear and understandable to avoid confusion and ensure effective communication.
Nonverbal Cues
The communication of feelings, intentions, or information without the use of spoken words, through body language, facial expressions, gestures, and other physical behaviors.
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