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To Measure Performance for Quality Management, Health Plans Collect and Analyze

question 13

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To measure performance for quality management, health plans collect and analyze three typesof data: financial data, clinical data, and customer satisfaction data. The following statement(s) cancorrectly be made about the sources of clinical data:1.Patient surveys are the most widely used source of disease-specific clinical information2.Outcomes research studies sponsored by academic institutions and professional organizations havelimited usefulness for particular health plans or individual providers3.The SF-36 and the HSQ-39 (Health Status Questionnaire) surveys address both physical and mentalhealth status


Definitions:

Income Tax

Taxes imposed by the government on the income generated by individuals and businesses within their jurisdiction.

Understated Inventory

A situation where the inventory's book value is reported lower than its actual value, potentially affecting financial statements adversely.

Inventory Turnover Ratio

A financial metric indicating the number of times a company's inventory is sold and replaced over a specific period.

Average Days

A term that could refer to various average time periods calculated in business contexts, such as average days in inventory, but needs more specificity to define accurately.

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