Health Plans' Use of the Internet to Provide Plan Members

question 44

Multiple Choice

Health plans' use of the Internet to provide plan members with health-related information has grown rapidly in recent years. One advantage the Internet has over other forms of communication is that

• A) users can access the Internet using a number of different types of computer systems
• B) access to the Internet is available only to members of the health plan's network
• C) the Internet is immune to internal security breaches by employees or trading partners within the network
• D) users can contact a single controlling organization to rectify disruptions in Internet service

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Definitions:

Cultural Obstacles

Barriers related to cultural differences that hinder progress in negotiations, communication, and understanding between individuals or groups.

Supportive Cultures

Workplace environments that prioritize employee well-being and facilitate interpersonal connection and support.

Groupthink

A psychological phenomenon in which people in a cohesive group go along with the group consensus rather than offering their own opinions.

Subcultures

Groups within a larger culture that have their own distinct values, norms, and behaviors, often based on interests, occupations, or demographics.