The Formula to Calculate the Return on Quality Is

question 187

Multiple Choice

The formula to calculate the return on quality is:

• A) ROQ = (NPV of benefits / NPV of costs) - 1.00 * 365
• B) ROQ = (NPV of benefits / NPV of costs) - 0.05
• C) ROQ = (NPV of benefits / NPV of costs) - 1.00
• D) ROQ = (NPV of benefits / NPV of costs) - 0.05 * 365 NPV = net present value

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Definitions:

Physiological Devices

Instruments or gadgets used to measure and record physical functions of the body, such as heart rate or brain activity.

Rotating Shifts

A work schedule that involves employees changing their working hours periodically, often cycling through day, swing, and night shifts.

Work Schedules

The planned hours of work and patterns of work for employees, including the days of the week and times of day they are expected to work.

Sleep Quality

A measure of how well one sleeps, considering factors such as duration, latency, frequency of disturbances, and feelings upon waking.