Which Demand Management Activity Includes Processing a Customer Request and Making

question 134

Multiple Choice

Which demand management activity includes processing a customer request and making material available for production or shipping?

• A) Forecasting
• B) Order processing
• C) Providing available-to-promise dates
• D) Communicating with the marketplace

---

Definitions:

Active Listening

A technique of listening that involves paying full attention, understanding, responding, and then remembering what is being said.

Strong Feelings

Intense emotional reactions or attachments to situations, events, or people.

Classical Conditioning

A learning process where a natural response to a stimulus becomes triggered by a previously neutral stimulus through associative learning.

Behavior Therapies

A broad range of techniques and therapeutic methods used to change maladaptive behaviors, grounded in the principles of behavioral psychology.