The Process of Gathering Data About What Customers Need and Ensuring

question 31

Multiple Choice

The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:

• A) a quick response program.
• B) quality function deployment.
• C) total quality management.
• D) early supplier involvement.

Grasp the influence of digital media on American political engagement and the concept of digital citizenship.

Identify and explain significant legislation affecting media and telecommunications in the US, including the 1996 Telecommunications Act.

Comprehend the primary roles of the media in a democratic society and the challenges faced in fulfilling these roles.

Differentiate how various kinds of media are regulated by the federal government, with emphasis on significant acts and FCC regulations.

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Definitions:

Suppliers

Entities that provide goods or services to consumers or other businesses, often in exchange for financial compensation.

Frozen Food

Food products that have been subjected to rapid freezing and are kept frozen until used to extend their shelf life.

Calzones

A type of Italian folded pizza, filled with various ingredients such as cheese, meats, and vegetables, then baked.

Inferior Goods

Goods whose demand decreases when consumers' incomes increase, opposite to normal goods.