The Mortgage Lending Department of Bank XYZ Received Some Inquiries

question 345

Multiple Choice

The mortgage lending department of Bank XYZ received some inquiries from potential applicants who are visually impaired. The bank would like to comply with ADA concerning these potential applicants, but it does not want to spend a significant amount of money. Which of the following statements is true?

• A) The bank must have its loan application and disclosures translated into Braille.
• B) The bank may have a loan assistant read each loan application and disclosure document to the applicant and assist in completion of the forms.
• C) The bank may require the applicant to bring a sighted friend or relative to the bank to assist in completing the application.
• D) The bank may make a policy not to lend money to blind persons.

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Definitions:

Debriefs

Meetings or discussions held after an event or activity to review what happened, what was learned, and how to improve in the future.

Transfer Experiences

Transfer experiences involve the application of skills, knowledge, or competencies gained in one context to different situations or environments.

Vertical Transfer

The process of applying knowledge or skills learned in one context to a different level, typically within an organizational hierarchy or educational structure.

Managerial Level

Pertains to individuals in an organization who are responsible for managing teams and making strategic decisions.