The Outpatient Coding Staff Has Been Working to Improve Coding

question 159

Multiple Choice

The outpatient coding staff has been working to improve coding accuracy. The standard for the number of cases that must be coded has been raised four times in the past year. The staff states that "the more cases that must be coded, the greater the error rate will be for the corresponding time period." The department keeps statistics on both the numbers of cases coded and the corresponding error rate. What is the best QI tool for testing the coding staff's theory?

• A) control chart
• B) Pareto chart
• C) run chart
• D) scatter diagram

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Definitions:

Productivity

The efficiency at which goods or services are produced, typically measured by the output per unit of input.

Least Preferred Coworker

A measure used in Fiedler's contingency model to identify an individual's leadership style by assessing their feelings towards the least liked coworker.

Fiedler

Refers to Fiedler's contingency model of leadership, which suggests that the effectiveness of a leader depends on both the situation and their leadership style.

Scale

The size or level of something, often used in reference to the scope of a business operation or in measurement of phenomena.