A Patient Has Written to Request a Copy of His

question 429

Multiple Choice

A patient has written to request a copy of his own record. When the clerk checked the record, it was noted that the patient was last admitted to the psychiatric unit of the facility. You advise the clerk to

• A) comply with the request immediately.
• B) contact the patient's attending physician before complying.
• C) ignore the request and advise you if it is repeated.
• D) ask the patient to send the required fee prior to the release.

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Definitions:

Operating Expense

Expenses incurred through normal business operations, such as rent, utilities, and payroll, exclusive of cost of goods sold.

Refund Liability

An obligation recorded by a business to return funds to a customer for returned or unsatisfactory goods or services.

Deferred Revenue

Income received in advance for products or services which is recorded as a liability until it is earned.

Sales Returns

Transactions where customers return previously purchased merchandise, leading to a reversal of revenue previously recognized.