The Manager of a Health Information Department Has Many Training

question 1375

Multiple Choice

The manager of a Health Information Department has many training and development methods available for the departmental and nondepartmental staff. Consider the following situation. The department's working hours are 8:00 AM to 6:00 PM. After 6:00 PM, if a record is needed in the emergency room for a possible readmission, the ER clerk has access to the HID in order to retrieve the record. On the occasions when the ER clerk has retrieved a record, she has left the department open, the records have been pulled and not replaced, and it appears as if the clerk was viewing records unnecessarily. What would be the best training or development method for the ER clerk in order to rectify this situation?

• A) receive training by an ER coworker
• B) receive training by an expert in record documentation
• C) attend an outside workshop or seminar
• D) receive training by the supervisor of files

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Definitions:

Fiber-Optic Ethernet

A network technology that uses fiber-optic cables for high-speed data transmission over longer distances than is possible with electronic cabling.

Reliable Cables

Cables that consistently perform their desired function or task without failure over a specified period.

Undercoverage

A bias in survey sampling where some members of the population are inadequately represented in the sample.

Metropolitan Areas

Large urban areas that include a central city and its surrounding suburbs, characterized by significant population density and economic activity.