Virginia Is the Record Processing Coordinator, Which Is a Lead

question 84

Multiple Choice

Virginia is the Record Processing Coordinator, which is a lead position. She has an excellent w record and is able to assist in most work areas of the department. She knows that she could e get another job within the hospital for the asking. Recently she has been arriving late and has uncooperative in dealing with others. As her immediate supervisor, what is the BEST first step dealing with this situation?

• A) Institute progressive discipline.
• B) Ignore the situation and hope she will improve because she is a good employee.
• C) Counsel her by encouraging self-analysis and problem-solving processes.
• D) Suggest that she transfer to another department.

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Definitions:

Department Head

A managerial position responsible for overseeing a specific department within an organization, often involving strategic planning and leadership of departmental staff.

Inexperienced Employees

Workers who are new to the job market or a particular field, lacking in knowledge, skills, and professional experience.

Follow-Through

The act of completing tasks or commitments one has started, ensuring that promised actions are fully executed.

Leadership Style

The approach and behavior a leader adopts in guiding, motivating, and managing followers, which can vary widely from one leader to another.