Tina, the Coding Supervisor at Upstate Hospital, Has Heard Rumors

question 315

Multiple Choice

Tina, the Coding Supervisor at Upstate Hospital, has heard rumors that the Health Information Management Department at her facility is starting a coding training program. Rumor also has it that the Department Director, Rose, is trying to recruit the coding supervisor from a neighboring hospital to head up the training position. Tina makes the following statement to the assistant director: "I'm obviously not good enough for the training position. Perhaps I should resign." As the Assistant Director, how should you respond?

• A) Ignore Tina's statement.
• B) Refer Tina to the Employee Assistance Program.
• C) Assist Tina in developing her career goals.
• D) Guarantee Tina that she will be considered for the position.

---

Definitions:

Subgoals

Intermediate goals or problems to solve that put one in a better position for reaching a final goal or solution.

Evaluating

The process of assessing or judging the value, nature, character, or quality of something through careful consideration and analysis.

Trial-and-Error

A problem-solving method involving repeated, varied attempts to find a solution, learning from the failures along the way.

Algorithms

Step-by-step procedures or formulas for solving problems or completing tasks, often used in mathematics and computer science.