You Are a New Supervisor in the HIM Department and Find

question 1166

Multiple Choice

You are a new supervisor in the HIM department and find it difficult to deal with performance issues. Laney, an employee in the Release of Information section. has been late several times month. She has already been given a verbal warning. She was late again today. According to progressive discipline process, your next step will be to

• A) reinforce the institution's policies.
• B) reissue the verbal warning.
• C) suspend the employee.
• D) issue a written warning.

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Definitions:

Conditioning

Conditioning is a process of behavior modification by which a subject comes to respond in a desired manner to a previously neutral stimulus.

Stimulus Presentation

The act of introducing a stimulus to a subject's sensory medium (e.g., visual, auditory) to provoke a response or examine the subject's behavior in psychological experiments.

Schedule of Reinforcement

A plan or strategy in behavioral psychology for determining which responses will be reinforced to shape or modify behavior.

Partial Reinforcement

A conditioning strategy in which a reward is not administered every time the desired behavior is performed, often leading to more resistant behavior change.