The Supervisor of Retention and Retrieval Was Receiving Frequent Complaints

question 1294

Multiple Choice

The supervisor of retention and retrieval was receiving frequent complaints from the file clerks regarding the discharge clerk's job performance. The file clerks stated it was becoming difficult to maintain their productivity levels because the discharge clerk was not processing the requisition slips in a timely manner. In order to get a clearer understanding of the situation, the supervisor asked the file clerks and the discharge clerk to complete a task list for a 2-week period. The supervisor is constructing a

• A) flow process chart.
• B) movement diagram. I
• C) work distribution chart.
• D) procedure flowchart.

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Definitions:

Expressing Hurt

The act of communicating feelings of pain, distress, or offense to others.

Close Friend

A person with whom one shares a deep mutual bond of affection and trust, often characterized by long-term familiarity and loyalty.

Crying

The shedding of tears in response to an emotional state, such as sadness, happiness, or frustration.