In an Insurance Claims Processing Unit, Which Quality Tool Would

question 133

Multiple Choice

In an insurance claims processing unit, which quality tool would be most useful to analyze the amount of variation in the process used to code claims for computer entry and in determining whether the process is stable prior to embarking on an improvement effort?

• A) Control chart
• B) Histogram
• C) Process map
• D) PDPC

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Definitions:

Figure

A numerical symbol, especially one that represents a statistic or part of a calculation.

Middle Term

In a syllogism, the middle term is the term that appears in both premises but not in the conclusion, serving as a link between the two other terms.

Major Premise

A primary statement or proposition upon which an argument is based.

Minor Premise

In a syllogism, the premise that provides a specific instance or example related to the major premise.