An Important Benefit of Using an Internal Change Agent Versus

question 91

Multiple Choice

An important benefit of using an internal change agent versus an external change agent is to:

• A) Guarantee reduction of the cycle time for quality improvement because the internal change agent already knows what needs to be done and how to do it.
• B) Set more goals for improvement because the internal change agent has a greater interest in the outcome.
• C) Gain greater support for change from a respected leader who understands the company's key business factors and the need for change.
• D) Better protect the needs of all stakeholders by providing feedback to top management that is nonthreatening and more objective.

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Definitions:

Wilcoxon Rank Sum Test

A statistical test that does not rely on parameter assumptions to compare two separate samples and ascertain if they originate from an identical distribution.

Independent

A condition where two or more variables or sets of data do not influence or correlate with each other.

Normal Populations

Refers to populations that follow a normal (Gaussian) distribution, with data symmetrically distributed around the mean.

Fertilizer Effectiveness

The impact of fertilizers on promoting plant growth, health, and yield, typically assessed through scientific experiments.