Which of the Following Concepts May Best Exemplify a Universal

question 136

Multiple Choice

Which of the following concepts may best exemplify a universal business rationale for improving quality?

• A) Crosby's "Do it right the first time"
• B) Ishikawa's "Total quality control"
• C) Deming's "Chain reaction"
• D) Juran's "Trilogy"

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Definitions:

Price

The amount of money expected, required, or given in payment for something.

Variety

The quality or state of being different or diverse; the absence of uniformity or monotony.

Materials Productivity

A measure of how efficiently materials are utilized to produce goods and services.

Ratio

A quantitative relationship between two numbers that shows how many times one value is contained within the other.