Which of the Following Are Proactive Sources of Customer Information

question 149

Multiple Choice

Which of the following are proactive sources of customer information?

• A) Claims/refunds II. Technical services provided as part of the total product package III. Monitoring of broad market trends IV. Observing customers using the product or service
• B) II only
• C) IV only
• D) I and III only
• E) III and IV only

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Definitions:

International Business Environment

Refers to the external factors, including economic, cultural, political, and legal aspects, that influence a company's operations when conducting business across borders.

Licensing

The act of giving official permission to an individual or organization to do something, especially to use intellectual property or conduct certain types of business activities.

Royalty

Royalty is a payment made to the owner of certain property rights, such as patents, copyrighted works, or natural resources, for the use of those rights.

Organic Chemicals

Compounds primarily made of carbon atoms bonded together, along with hydrogen, oxygen, and other elements, used in a wide array of industrial and consumer products.