When Total Quality Management Has Been Successfully Implemented, the Distinctions

question 76

Multiple Choice

When total quality management has been successfully implemented, the distinctions between staff and line activities can become blurred as empowered teams become responsible for both plans and actions when management layers decrease. The role of the quality function may include all of the following Except:

• A) Quality accounting
• B) Quality assurance
• C) Quality management system
• D) Supplier Quality

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Definitions:

Divided Attention

The ways a cognitive processor allocates cognitive resources to two or more tasks that are carried out simultaneously.

Modalities

Different ways or modes through which something can be done or perceived, such as the sensory modalities (sight, sound, touch, etc.).

Attention Stream

A continuous flow of perceptual information that an individual focuses on at any given moment.

Cognitive Spotlight

The focusing of attention and cognitive resources on a specific area or aspect of the environment or thought.