Management of an Internal Audit Program Should Consider All of the Following

question 5

Multiple Choice

Management of an internal audit program should consider all of the following EXCEPT

• A) taking ownership of the quality assurance program
• B) supporting company objectives, goals, and strategies
• C) assuring that audits are a means to evaluate company performance
• D) weighing costs versus benefits of conducting an audit

Realize the importance of communication and coordination within agencies to provide effective case management.

Acknowledge the process of creating and implementing service plans for clients.

Understand the terms used in case management and their application, including "service objective".

Identify the best practices for referral processes in case management.

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Definitions:

Labor Rate Variance

The difference between the actual labor costs incurred and the expected (or standard) labor costs for the production achieved.

May

Not a term that needs defining within the given context.

Labor Efficiency Variance

The variance between the number of hours actually worked and the expected standard hours needed to achieve a specific output level, calculated using the standard labor rate.

November

The eleventh month of the Gregorian calendar, often associated with autumn in the Northern Hemisphere and spring in the Southern Hemisphere.