What Is the Key Ranking Difference Between the Deming Philosophy

question 72

Multiple Choice

What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?

• A) Deming prescribes "all or nothing" propositions but MBNQA ranks categories with different weights.
• B) The MBNQA ranks "business results" and "customer focus", but Deming does not consider these items.
• C) The MBNQA has seven categories compared to Deming's 14 points.
• D) There is no recognized rating system for the MBNQA.

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Definitions:

Responsiveness

The quality of reacting quickly and positively to stimuli or changes, often used in contexts ranging from individual behaviors to system performance.

Blood Pressure

The force exerted by circulating blood upon the walls of blood vessels, often measured as an indicator of cardiovascular health.

Arteriosclerosis

A condition characterized by the thickening, hardening, and loss of elasticity of the walls of arteries.

Arteries

Blood vessels that carry oxygen-rich blood away from the heart to various parts of the body.