From a Well-Informed User's Perspective, Which of the Following Is

question 16

Multiple Choice

From a well-informed User's perspective, which of the following is a likely sequence in the management of a service failure?

• A) Incident Management, Problem Management, Release Management, Change Management
• B) Incident Management, Problem Management, Change Management, Release Management
• C) Change Management, Incident Management, Problem Management, Release Management
• D) Incident Management, Change Management, Release Management, Problem Management