The CMDB

question 7

Multiple Choice

The CMDB:

• A) Must be available for update 7 x 24 if any of the services supported by the IT supplier are available 7 x 24
• B) Is updated by Configuration Management staff at the end of each working day
• C) Holds information that will be useful to the majority of IT Service Management processes
• D) Must be verified for accuracy monthly with trend reports on errors distributed to management quarterly

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Definitions:

Ethnic Groups

Communities or populations that share common cultural practices, ancestry, language, or beliefs.

Low-Context

Low-context refers to communication styles where messages are explicit and specific; verbal communication holds the majority of the information, common in cultures that prize directness.

Oral Traditions

Stories, songs, and knowledge passed through generations by word of mouth, without written documentation.

Demographic Characteristics

Attributes of populations that can be measured and analyzed, such as age, gender, income, education, and ethnicity.