The Very Best Way to Begin an Effort to Map

question 7

Multiple Choice

The very best way to begin an effort to map a process is to do which of these?

• A) Interview the process owner
• B) Interview the manager of the department
• C) Walk the actual process from beginning to end
• D) Take pictures of the factory floor at each shift

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Definitions:

Bystander Effect

The phenomenon where individuals are less likely to offer help to a victim when other people are present.

Prosocial Behavior

Social behaviors that benefit other people or society as a whole, such as helping, sharing, donating, co-operating, and volunteering.

Altruism

The principle or practice of showing concern for the well-being of others, even at a personal cost.

Natural Selection

A process in evolutionary biology where organisms better adapted to their environment tend to survive and produce more offspring.