You Have Just Deployed a New Support Workflow and Support

question 69

Multiple Choice

You have just deployed a new Support Workflow and Support Notification Scheme. Manager Maria should be receiving notifications when users click the Escalate workflow transition, but she is not. Identify two possible reasons Maria is not receiving the notifications. (Choose two.)

• A) Maria is not listed in the right custom event of the Support Notification Scheme.
• B) The Escalate workflow transition is firing the wrong event.
• C) The right custom event has been deleted from the Support Notification Scheme.
• D) Maria is not listed in the Issue Escalated (System) event of the Support Notification Scheme.
• E) The Escalate workflow transition is firing the right event, but the event is marked Inactive.
• F) The Escalate workflow transition is firing the right event but uses the wrong email template.

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