Different Reactions May Be Observed When a Change to Working

question 29

Multiple Choice

Different reactions may be observed when a change to working methods is proposed. These reactions include: a. Enthusiasm for the change. b. Fear of the change. c. Reduced performance on the job. d. Reluctant acceptance of the change. Which of the following represents the typical sequence of these four reactions?

• A) b, d, c and a.
• B) a, b, c and d.
• C) b, c, d and a.
• D) a, b, d and c.

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Definitions:

Company's Reputation

reflects the public perception and esteem held for a company, influenced by its actions, quality of goods or services, and engagement with stakeholders.

Dormant Stage

A period of inactivity or low growth, often referring to businesses, volcanoes, or biological life cycles.

Crisis Communications

The practice of managing and delivering information during a crisis to mitigate damage to an organization’s reputation and maintain public trust.

Strong Moral Foundation

A core set of ethical principles and values that guide an individual's or organization's behavior and decision-making.