An International Travel Operator Has a Customer Services Department Responsible

question 9

Multiple Choice

An international travel operator has a customer services department responsible for investigating complaints made by holidaymakers. The department has five members of staff based in its head office. A business analyst is working on a project to replace the existing holiday management system and has compiled the following requirements from a range of elicitation activities: 1. The solution should be fully accessible in the English, French and German languages. 2. Users should be able to retrieve holiday details by booking reference number. 3. Holiday providers shall be able to add the details, date and prices of their tours directly onto the system. 4. The solution will be able to support up to 2000 concurrent active users. 5. The solution will be restorable from back-up within 4 hours. 6. The solution should be able to retrieve holiday details within 10 seconds. Which of the following represents the correct categorization of the requirements?

• A) 2x Functional requirement 2x Non-functional requirement 1x General requirement 1x Technical requirement
• B) 2x Non-Functional requirement 2x General requirement
• C) 3x Non Functional requirement
• D) 3x Functional requirement

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Definitions:

Common Stock

A form of corporate equity ownership, a type of security representing an ownership share in a corporation.

Paid-In Capital

Paid-In Capital is the amount of money investors have paid to a company in exchange for shares of its stock, reflecting the additional capital contributed by shareholders over the par value of the shares.

Par Value

The face value of a stock or bond as stated by the issuing company, which does not necessarily match the market value.

Common Stock

A type of equity security that represents ownership in a corporation, entitling the holder to vote on corporate matters and receive dividends.