Which Is NOT True About Conformance Quality

question 93

Multiple Choice

Which is NOT true about conformance quality?

• A) It focuses on physical quality.
• B) It involves evaluating customer satisfaction.
• C) It requires work force training.
• D) It includes inspections of work.
• E) It follows the principle of plan, do, check, and act.

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Definitions:

Quick Delivery

The rapid transportation of goods to customers, emphasizing efficiency and minimized delays.

Organizational Synergy

Organizational synergy occurs when the combined efforts and resources of a company's departments or teams result in greater efficiency or productivity than would be achieved individually.

Customer Value

The unique combination of benefits received by targeted buyers that includes quality, convenience, on-time delivery, and both before-sale and after-sale service at a specific price.

Brand Awareness

The extent to which consumers are familiar with the qualities or image of a particular brand of goods or services.