Which of the Following Statements Regarding the Use of Work

question 27

Multiple Choice

Which of the following statements regarding the use of Work Queues are correct? (Choose two.)

• A) Control Room allows filtering of the displayed queue items using exact tags and by using wildcards
• B) Wildcards are not allowed in the Tag Filter property of the Work Queues business object Get Next Item action
• C) Work Queue item Status can only be set to Completed or Exception
• D) Tags can be used allow flexibility in the order items are worked within a single Work Queue