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You Have Recently Implemented a VoIP Infrastructure Within the Company

question 96

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You have recently implemented a VoIP infrastructure within the company network. You are receiving trouble tickets indicating calls are dropping between their New York and San Francisco offices. Which two IP service level agreement (SLA) measurements should you use to identify the cause of the issue?


Definitions:

Client Perspective

The viewpoint or set of beliefs held by a client regarding their life, situations, or therapeutic process.

Emotional Terms

Language used to articulate feelings and emotions in various contexts.

Clinical Treatment Plans

Structured strategies designed by healthcare professionals to address specific health or psychological goals for an individual, outlining the therapeutic interventions, timeframe, and outcome measures.

Treatment Phases

The distinct stages or steps in a therapeutic process, each with specific goals and interventions.

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