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A Line of Business (LOB) Executive Informs You That a New

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A line of business (LOB) executive informs you that a new application requires 99.999% (five 9s) of up-time from both planned and unplanned outages before a service level objective (SLO) will be breached. What is the amount of permissible downtown per week?


Definitions:

Undue Influence

A form of manipulation that is used to persuade someone to act in a way that is not in their best interest, invalidating consent in contracts.

Principal

In financial terms, it refers to the original sum of money borrowed in a loan, or the initial amount of money invested, excluding any interest or profits. In legal terms, it can also refer to a person who grants authority to an agent to act on their behalf.

Salesperson

An individual who sells goods or services directly to customers for a company.

Duress

Compulsion, force, or pressure to perform an act against one's will.

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