An Organization Based in California, USA Is Implementing a New

question 44

Multiple Choice

An organization based in California, USA is implementing a new online helpdesk solution for recording customer call information. The organization considers the capture of personal data on the online helpdesk solution to be in the interest of the company in best servicing customer calls. Before implementation, a privacy technologist should conduct which of the following?

• A) A Data Protection Impact Assessment (DPIA) and consultation with the appropriate regulator to ensure legal compliance.
• B) A privacy risk and impact assessment to evaluate potential risks from the proposed processing operations.
• C) A Legitimate Interest Assessment (LIA) to ensure that the processing is proportionate and does not override the privacy, rights and freedoms of the customers.
• D) A security assessment of the help desk solution and provider to assess if the technology was developed with a security by design approach.

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Definitions:

Medical-Surgical Floor

A hospital unit specializing in the care of surgical and medical patients.

Efficiently Utilize

To make the best possible use of resources or time in a way that minimizes waste and maximizes effectiveness.

Interpersonal Conflict

A situation where there is a disagreement or clash between individuals due to differing viewpoints, interests, or goals.

Interactive Approach

A method or practice that emphasizes two-way communication and active engagement between parties involved.