An Organization Based in California, USA Is Implementing a New

question 44

Multiple Choice

An organization based in California, USA is implementing a new online helpdesk solution for recording customer call information. The organization considers the capture of personal data on the online helpdesk solution to be in the interest of the company in best servicing customer calls. Before implementation, a privacy technologist should conduct which of the following?

• A) A Data Protection Impact Assessment (DPIA) and consultation with the appropriate regulator to ensure legal compliance.
• B) A privacy risk and impact assessment to evaluate potential risks from the proposed processing operations.
• C) A Legitimate Interest Assessment (LIA) to ensure that the processing is proportionate and does not override the privacy, rights and freedoms of the customers.
• D) A security assessment of the help desk solution and provider to assess if the technology was developed with a security by design approach.

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Definitions:

Maximize Utility

The economic principle of selecting the option that yields the highest satisfaction or benefit.

Quantities Y

Often refers to the output level or quantity of goods produced in economic models or equations.

Marginal Utility

The extra pleasure or advantage a customer gains by consuming an additional unit of a product or service.

Loss of Value

The decrease in worth of an asset or investment over time, often due to market fluctuations or the asset's deterioration.