Which Two Options Are Available When Selecting an Incident for Deletion

question 92

Multiple Choice

Which two options are available when selecting an incident for deletion?  (Select two.)

• A) delete the incident completely
• B) delete the original message and retain the incident
• C) delete the incident and retain the original message
• D) delete the incident and export incident details to .CSV file
• E) delete all attachments or files and export incident to .XML file

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Definitions:

Direct Costs

Expenses that can be directly tied to the production of specific goods or services, such as materials and labor costs.

Psychological Cost

Psychological cost encompasses the mental and emotional strain or stress that individuals might incur as a result of their work environment or job demands.

Employee Perceptions

Employee perceptions represent how employees view or interpret actions, policies, and the overall environment within their workplace, which can significantly impact morale and productivity.

Organizational Change

The process through which companies undertake modifications to their structures, strategies, processes, or cultures to adapt to internal and external challenges.