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TechSense,an electronics manufacturing firm,allows its customers to resell old TechSense products at their retail outlets.The firm reuses the metal,wires,and plastic-extracted from these old products-in their new products.This way the company has been able to take waste management to a whole new level.According to the "Buyer Utility Map," the firm is applying environmental friendliness utility lever in _____ stage of buyer experience cycle.
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