Measurement Criteria Are Considered Relevant When They Relate Directly to the Mission

question 52

Multiple Choice

Measurement criteria are considered relevant when they relate directly to the mission, goals and objectives of the customer. All of the following are some possible examples of measurement criteria that could be used in performance audits EXCEPT:

• A) Ad hoc criteria by the auditors, such as comparisons to performance for a prior period, comparison of performance among branch offices or similar organizational divisions.
• B) Benchmark performance by comparable public or private sector operations.
• C) Legal or contractual requirements for specific performance (e.g., efficiency standards, quality standards or goals for outcomes to be achieved by a program).
• D) Customers feedback will be given the first and foremost importance.

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Definitions:

Depressed Mood States

Periods of persistent sadness or emptiness that may affect an individual's well-being and daily functioning.

Lymphocytes

Lymphocytes are a type of white blood cell that plays a central role in the immune system, helping protect the body against infection and disease.

Epinephrine

Referred to as adrenaline, this substance acts as both a neurotransmitter and hormone, essential for the fight-or-flight mechanism in the body.

Cortisol Levels

A measurement of the concentration of cortisol, a hormone released by the adrenal glands in response to stress.