An Internal Auditor for a Large Computer Company Suspects That

question 10

Multiple Choice

An internal auditor for a large computer company suspects that returned computer systems are being repackaged as new products and shipped to other customers before the defects have been repaired. Which of the following would be the most persuasive piece of evidence in support of the auditor's suspicions?

• A) Credit memos issued after year end for goods shipped before year end.
• B) Evidence of returned goods in the shipping and receiving area.
• C) An unusual number of customer complaints.
• D) The results of a complete physical inventory taken at year end.

Recognize how one-sided and two-sided messaging affects persuasion based on audience characteristics.

Understand how terror management theory explains behavior rooted in thoughts of mortality.

Understand the concept of psychological reactance and its implications in various contexts.

Recognize strategies to resist persuasion and the factors that contribute to successful resistance.

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Definitions:

Legally Valid

Meeting all required legal formalities and conditions, thereby enforceable in a court of law.

Unilateral Agreement

A contract where only one party makes a promise to perform without receiving a reciprocal promise from the other party.

Bilateral Agreement

A bilateral agreement is a legally binding contract between two parties, countries, or entities where each agrees to fulfill certain obligations to the benefit of the other.

Express Agreement

A legal contract in which all terms are explicitly stated and agreed upon by all parties involved.