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An internal auditor noticed that employees with responsibilities for cash collection had recently issued an unusually large number of credit memos, indicating that the original charges had been made to the wrong customer accounts. From a control standpoint, the auditor would be concerned with the possibility that:
Capital Requirements
The total amount of capital needed for a business to carry out its operations, including costs for assets, staffing, and day-to-day expenses.
Economies of Scale
Cost advantages that enterprises obtain due to their scale of operation, with cost per unit of output generally decreasing with increasing scale.
Undifferentiated Products
Goods or services that are viewed as interchangeable with others in the market, lacking distinct features to stand out from competitors.
High Switching Costs
High switching costs are barriers that prevent customers from changing products or services, due to financial, emotional, time-related, or effort-based factors.
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