While Configuring an Agent in Contact Center Manager Administration (CCMA)

question 2

Multiple Choice

While configuring an agent in Contact Center Manager Administration (CCMA) , what does associating the domain user account provide the user?

• A) The ability to use Hot Desking feature.
• B) The ability to access files on their network.
• C) The ability to map the user to a Windows account.
• D) The ability to provide voice, e-mail and chat functionality to a single application.

Recognize the significance of providing accurate and current occupational information to clients.

Navigate and utilize O*Net for accessing comprehensive occupational information.

Comprehend how to manage and interpret the extensive amount of career information available online.

Realize the role of the Bureau of Labor Statistics in providing occupational projections and relevant data.

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Definitions:

Federal Securities Laws

Federal securities laws are regulations enforced by the federal government to govern the sale, purchase, and distribution of securities to protect investors and ensure a fair market.

Nonprofit Venture

An organization or initiative that operates with the primary aim of serving the public interest or common good, without the goal of making profits for owners or shareholders.

Registration Statement

A set of documents, including financial statements and a prospectus, filed with the Securities and Exchange Commission (SEC) by a company intending to go public through an issuance of shares.

Financial Statement

A formal record of the financial activities and position of a business, individual, or other entity, typically including a balance sheet and income statement.