While Configuring an Agent in Contact Center Manager Administration (CCMA)

question 2

Multiple Choice

While configuring an agent in Contact Center Manager Administration (CCMA) , what does associating the domain user account provide the user?

• A) The ability to use Hot Desking feature.
• B) The ability to access files on their network.
• C) The ability to map the user to a Windows account.
• D) The ability to provide voice, e-mail and chat functionality to a single application.

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Definitions:

Protists

A diverse group of eukaryotic organisms, which are mostly unicellular, including amoebas, algae, and protozoa.

Swamp Habitat

A type of wetland ecosystem characterized by waterlogged soils and diverse plant and animal life, often with trees and standing water.

Transmit Information

The process of conveying or sharing knowledge, data, or signals from one person, device, or location to another through various means.

Species

A group of living organisms consisting of similar individuals capable of exchanging genes or interbreeding and are classified in a common category distinctly separate from other species.