A Customer Calls Avaya Support Stating Their Session Manager (SM)

question 21

Multiple Choice

A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does this license mode indicate?

• A) The license does not contain any SIP User Agent licenses.
• B) The license 30 day grace period has expired and SM service is being denied.
• C) The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses.
• D) There is a license error but SM continues to function.

---

Definitions:

Containers On Flatcars (COFC)

A type of intermodal freight transport where shipping containers are carried on railroad flatcars for part of their journey.

Trailers On Flatcars (TOFC)

A freight system where trailers are transported on railway flatcars, combining road and rail transportation.

Containers On Marine Vessel (COMV)

Refers to the standard large containers used for shipping goods internationally by sea, placed and transported on a marine vessel.

Just-In-Time System

A supply chain management system designed to decrease waste and increase efficiency by receiving goods only as they are needed in the production process.