Refer to the Exhibit

question 46

Multiple Choice

Refer to the exhibit. You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver. What would cause calls to interflow to Denver?

• A) Step 8 in Denver should be a busy command. Step 8 in Denver should be a busy command.
• B) The route-to number command in step 6 in New York is allowing calls to Interflow to Denver. The route-to number command in step 6 in New York is allowing calls to Interflow to Denver.
• C) The wait-time command in step 1 in Denver is considered a call acceptance command and calls to Interflow. wait-time command in step 1 in Denver is considered a call acceptance command and calls to Interflow.
• D) The wait-time command in step 3 in Denver is considered a call acceptance command and allowing calls to Interflow. command in step 3 in Denver is considered a call acceptance command and allowing calls to Interflow.

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Definitions:

Mutual Interdependence

A condition in oligopolistic markets where the actions of one firm directly affect the outcomes of other firms within the market.

Total Profits

The total income a business earns after subtracting all expenses.

Monopolistic Competitor

A firm that has many competitors, but sells a product that is differentiated from others, allowing for some control over market price.

Product Promotion

A marketing strategy aimed at increasing consumer awareness of a product or brand, generating sales, and creating brand loyalty.