Which Three Statements About LAI Requirements Are True? (Choose Three

question 43

Multiple Choice

Which three statements about LAI requirements are true? (Choose three.)

• A) Intelligently route calls among the call centers to achieve a better ACD load balance.
• B) The receiving switch is able to accept or deny interflowed calls sent by the sending switch.
• C) The routing of an incoming call to an external switch must be answered at the originating switch.
• D) Look-Ahead Interflow (LAI) improves call-handling capability and agent productivity for call centers with multiple locations.
• E) It is able to use the adjust-by vector command to better manage EWT. It is able to use the adjust-by vector command to better manage EWT.

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Definitions:

Liver Cells

The primary cells of the liver, known as hepatocytes, responsible for various functions including detoxification, protein synthesis, and production of biochemicals necessary for digestion.

Labile Cells

Cells that are constantly dividing and have a short lifespan, such as those found in the skin and digestive tract.

Stratified Squamous

A type of epithelial tissue composed of multiple layers of flat cells designed to protect underlying tissues in areas subject to abrasion.

Exposed Surface

The outer or external part of an object or body that comes into contact with the environment.