With Respect to IP Office Contact Center Release 9

question 34

Multiple Choice

With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the import? (Choose three.)

• A) Profiles
• B) Hold duration time for last agent functionality
• C) System holidays
• D) Topic block times
• E) Custom specific announcements