What Are Two Ways That Supervisors May Be Given the Ability

question 19

Multiple Choice

What are two ways that supervisors may be given the ability to change the skill levels of the agents and topic? (Choose two.)

• A) Create different profiles, so they can change the agent groups as and when required.
• B) Give them access to the configuration of topics and agents.
• C) Allow them the privilege to change skills.
• D) Give access to the skills overview screen.

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Definitions:

Aqueous Acid

An acid solution in which water is the solvent, capable of donating protons (H+ ions) in a reaction.

Sample Proportion

The fraction of individuals in a sample with a particular characteristic or trait.

Large-Sample Method

Statistical techniques that assume the sample size is large enough to rely on the normal distribution as an approximation for the distribution of sample statistics.

Relative Risk

A measure in epidemiology that compares the risk of a certain event occurring in one group versus another.