A Customer Wants to Hear a Secondary Dial-Tone When Making

question 34

Multiple Choice

A customer wants to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

• A) User Telephony
• B) Short Code
• C) ARS table
• D) System Telephony

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Definitions:

Sensory Memory

The shortest-term element of memory which allows the retention of impressions of sensory information after the original stimuli have ended.

Atkinson-Shiffrin Theory

A model of memory proposed by Richard Atkinson and Richard Shiffrin that describes a structural model involving three key systems: sensory memory, short-term memory, and long-term memory.

Sensory Memory

The briefest element of memory that enables people to hold onto sensory information impressions even after the initial stimulus is no longer present.

Dual-Code Hypothesis

The theory that suggests information is remembered in both verbal and non-verbal formats, enhancing memory retention.