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You Meet a Customer for the First Time

question 199

Multiple Choice

You meet a customer for the first time. They explain that their current environment for NAS does not meet their needs. You want to make sure that Isilon is a good fit for their needs. What would be a good prequalifying question to ask?


Definitions:

Therapeutic Encounter

An interaction between a therapist and a client designed to treat the client's psychological or physical problems.

Transitional Recovery

The phase in the recovery process where individuals move from structured treatment settings to less intensive, more independent living situations.

Contemplation

The act of thinking deeply about something or considering it carefully over a period of time.

Motivational Methods

Strategies and techniques used to enhance an individual's motivation towards achieving a certain goal, often employed in therapy and personal development.

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