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Match the Person or Term with the with the Correct

question 102

Multiple Choice

Match the person or term with the with the correct description.
-Richard Nixon


Definitions:

External Failure Cost

Expenses related to products or services not meeting quality expectations post-delivery, encompassing returns, fixes, and warranty requests.

Quality Cost Report

A document that summarizes the costs associated with preventing, detecting, and correcting defective work, typically classified into prevention, appraisal, and failure costs.

Warranty Period

The specified time period during which a manufacturer or seller is obligated to repair or replace a product if it has defects.

Appraisal Cost

Expenses related to the evaluation and inspection of materials and products to ensure quality standards are met.

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